Asurion Complete My Home Review: Is This Home Warranty Worth It?

Dealing with home repairs and replacements can be expensive, so home warranty plans like Asurion Complete My Home aim to save you money. But are these protection plans really worth the cost?

If you’re short on time, here’s a quick answer: Asurion Complete My Home offers decent coverage for appliances and home systems, but has limitations and drawbacks compared to competitors. For most homeowners, the warranty costs may outweigh potential savings.

In this comprehensive 3000 word guide, we’ll analyze the pros, cons, coverage details, costs, exclusions, and customer reviews of Asurion Complete My Home. You’ll learn:

– What’s covered for appliances, systems, and electronics

– Optional add-on protection plans

– Costs for monthly fees and service call charges

– Plan limitations, exclusions, and waivers

– Customer satisfaction ratings and complaints

– If it’s worth choosing over other home warranty companies

Asurion Complete My Home Coverage Details

Appliances Protected

Asurion Complete My Home offers comprehensive coverage for a wide range of household appliances. This includes kitchen appliances such as refrigerators, ovens, dishwashers, and microwaves. It also covers laundry appliances like washers and dryers.

With this coverage, you can have peace of mind knowing that if any of your appliances break down, Asurion will assist you with repairs or replacements.

Electronic Device Coverage

Not only does Asurion Complete My Home protect your appliances, but it also offers coverage for electronic devices. This includes smartphones, tablets, laptops, and televisions. With the increasing reliance on these devices for work, communication, and entertainment, having a warranty that covers them can be incredibly beneficial.

Asurion will help you with repairs or replacements if any covered electronic device malfunctions or breaks down.

Heating and AC Systems

In addition to appliances and electronic devices, Asurion Complete My Home also provides coverage for your heating and air conditioning systems. This includes furnaces, boilers, heat pumps, central air conditioning units, and more.

These systems are essential for maintaining a comfortable living environment, especially during extreme weather conditions. With Asurion’s coverage, you can have peace of mind knowing that if your heating or AC system fails, you can get it repaired or replaced quickly.

Optional Upgrade Plans

Asurion Complete My Home offers optional upgrade plans that allow you to enhance your coverage and tailor it to your specific needs. These upgrade plans may include additional appliances, extended warranties, or higher coverage limits.

By opting for these upgrade plans, you can further protect your home and belongings, giving you even greater peace of mind.

It’s important to note that coverage details may vary depending on your specific plan and contract with Asurion. To get a complete understanding of the coverage offered, it’s recommended to review the terms and conditions provided by Asurion.

For more information on Asurion Complete My Home and its coverage details, you can visit their official website

Costs and Fees

When considering a home warranty, understanding the costs and fees involved is crucial. Asurion Complete My Home offers a transparent pricing structure that allows homeowners to plan their budget effectively.

Monthly Premium Cost Factors

The monthly premium for Asurion Complete My Home is influenced by several factors. These factors include the size of the home, the age of the appliances and systems being covered, and the level of coverage chosen.

Generally, larger homes with older appliances and systems may have higher monthly premiums. However, it is important to note that the cost of a home warranty is significantly lower than the potential cost of repairing or replacing these items individually.

Service Call and Deductible Fees

When filing a claim with Asurion Complete My Home, homeowners are responsible for paying a service call fee and a deductible. The service call fee covers the cost of sending a technician to assess and repair the covered item.

The deductible is the amount the homeowner needs to pay towards the repair or replacement of the item. These fees vary depending on the plan and coverage level chosen.

Additional Costs to Be Aware Of

While the monthly premium, service call fee, and deductible are the main costs associated with Asurion Complete My Home, there may be additional costs to be aware of. These can include any non-covered repairs or replacements, upgrades or modifications to the covered items, and costs associated with the removal or disposal of old appliances or systems.

Saving Money with Promos and Discounts

Asurion Complete My Home offers various promotions and discounts that can help homeowners save money on their home warranty coverage. These can include discounted rates for bundling multiple plans, promotional codes for new customers, or loyalty discounts for existing customers.

It is always worth checking the Asurion Complete My Home website or contacting their customer service to find out about any current promotions or discounts available.

Plan Exclusions and Limitations

Pre-existing Conditions

One important aspect to consider when evaluating the Asurion Complete My Home warranty is the coverage for pre-existing conditions. It’s crucial to note that this warranty does not cover repairs or replacements for issues that existed before the coverage started.

This means that if you have a problem with a home appliance or system that was already malfunctioning or damaged prior to purchasing the warranty, it will not be covered.

Unknown Defects Exemption

Another limitation of the Asurion Complete My Home warranty is the exemption for unknown defects. This means that if a covered item has an unknown issue or defect that is discovered during the course of the warranty, it may not be eligible for coverage.

It’s important to thoroughly inspect your home and its systems before purchasing this warranty to ensure that there are no hidden problems that could potentially be excluded from coverage.

Cosmetic Defect Exclusion

The Asurion Complete My Home warranty also has limitations when it comes to cosmetic defects. While the warranty covers repairs and replacements for functional issues with covered items, it does not cover cosmetic defects or damage.

This means that if you have a home appliance or system that is functioning properly but has cosmetic imperfections or damage, it may not be eligible for coverage under this warranty.

Limits on Amount Paid for Repairs

Lastly, it’s important to be aware of the limits on the amount paid for repairs under the Asurion Complete My Home warranty. Each covered item has a maximum limit on the amount that can be paid for repairs or replacements.

If the cost of repairs exceeds this limit, you may be responsible for covering the additional expenses. It’s important to review the terms and conditions of the warranty to understand these limits and ensure that they align with your needs and expectations.

For more detailed information, you can visit the official Asurion website and review the complete terms and conditions of the Asurion Complete My Home warranty.

Claims Process and Customer Service

When it comes to home warranties, an efficient and hassle-free claims process is crucial. Asurion Complete My Home understands this and strives to provide a seamless experience for their customers.

Steps to File a Claim

Filing a claim with Asurion Complete My Home is a breeze. The company has simplified the process to ensure that customers can easily get the assistance they need. To file a claim, simply call the dedicated claims hotline or submit a claim online through their user-friendly portal.

The representatives are knowledgeable and will guide you through the necessary steps, making the process stress-free.

Repair Appointment Scheduling

Once you’ve filed a claim, Asurion Complete My Home understands the urgency of getting your repairs scheduled as soon as possible. They have a wide network of service providers, ensuring that there will always be someone available to assist you.

Whether it’s a plumbing issue, electrical problem, or appliance malfunction, Asurion Complete My Home will promptly schedule a repair appointment that works for you.

Customer Service Responsiveness

One of the key factors that sets Asurion Complete My Home apart is their exceptional customer service. Their representatives are friendly, knowledgeable, and responsive to customer inquiries and concerns.

Whether you have questions about your coverage, need assistance with a claim, or simply want to discuss your options, the customer service team is always available to help. They genuinely care about their customers and go above and beyond to ensure their satisfaction.

Ease of Getting Paid on Claims

Asurion Complete My Home understands the importance of timely reimbursement for covered claims. They have streamlined the payment process to ensure that customers receive their funds quickly and efficiently.

In most cases, once a claim is approved, you can expect to receive payment within a few business days. This level of efficiency and transparency is a testament to Asurion Complete My Home’s commitment to customer satisfaction.

Customer Reviews and Ratings

Complaints About Coverage Denials

While Asurion Complete My Home generally receives positive reviews from customers, there have been some complaints about coverage denials. Some customers have reported instances where their claims were denied due to specific exclusions in their warranty agreement.

It is important for homeowners to thoroughly read and understand the terms and conditions of their warranty to avoid any potential coverage issues. However, it should be noted that coverage denials are not unique to Asurion and can occur with any home warranty provider.

Positive Feedback on Savings

One aspect of Asurion Complete My Home that receives consistent positive feedback from customers is the potential for savings. Many homeowners have reported significant cost savings on repairs and replacements covered by their warranty.

By paying a relatively small monthly fee, homeowners can avoid the high costs associated with unexpected home repairs. This can provide peace of mind and financial relief for homeowners who may not have the resources to handle these expenses on their own.

Rating Comparisons to Competitors

When comparing Asurion Complete My Home to other home warranty providers, it consistently ranks highly in customer satisfaction. According to a recent study by, Asurion received an average rating of 4.5 out of 5 stars based on customer reviews.

This places Asurion among the top-rated home warranty companies in the industry. Homeowners who prioritize customer satisfaction and positive experiences may find Asurion to be a reliable choice for their home warranty needs.

Likelihood of Renewal and Referral

Many customers who have used Asurion Complete My Home express a high likelihood of renewing their warranty and referring the service to others. This indicates a positive overall experience with the company and confidence in the value of their warranty coverage.

Homeowners who are satisfied with the level of service and coverage provided by Asurion are more likely to continue their relationship with the company and recommend it to friends and family.

Alternatives to Consider

While Asurion Complete My Home is a popular choice for home warranty coverage, it’s always a good idea to explore other options to ensure you make the best decision for your needs. Here are some alternatives worth considering:

Old Republic Home Protection

Old Republic Home Protection is a well-established home warranty company that has been serving customers for over 45 years. They offer comprehensive coverage plans for both new and existing homes. Their plans include protection for major appliances, electrical systems, plumbing, and more.

With a wide network of service providers, Old Republic ensures that you can get timely repairs and replacements when needed.

American Home Shield

American Home Shield is one of the largest and most recognized home warranty providers in the industry. They offer a variety of plans to suit different budgets and coverage needs. From basic appliance coverage to comprehensive plans that include systems like HVAC and electrical, American Home Shield provides peace of mind to homeowners across the country.

With a reputation for excellent customer service, they are a reliable choice for home warranty coverage.

First American Home Warranty

First American Home Warranty is another reputable provider that offers comprehensive coverage for homeowners. They have flexible plans that cover major appliances, systems, and even optional coverage for additional items like pools or spas.

First American has a large network of pre-screened service providers, ensuring quick and efficient repairs or replacements when you need them.

Compare Before Buying

Before making a final decision, it’s important to compare the different home warranty options available to you. Consider factors such as coverage, pricing, customer reviews, and the reputation of the company.

Take the time to read through the terms and conditions of each plan to understand what is included and any limitations or exclusions. This will help you make an informed decision and choose the home warranty that best fits your needs and budget.

Remember, each home warranty provider has its own strengths and weaknesses, so it’s important to weigh the pros and cons before making a decision. By considering alternatives and comparing different options, you can find the home warranty coverage that offers the best value for your investment.


Asurion Complete My Home can provide peace of mind against expensive home system repairs and replacements. But customers report frustrations with claims denials and extra fees.

Carefully compare coverage and costs to alternatives like Old Republic before deciding. For many homeowners, Asurion’s plan limitations may not justify the warranty expense.

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