Does Massage Envy Pay Hourly Or Commission?

If you’re interested in becoming a massage therapist at Massage Envy, you may be wondering how you get paid – hourly or commission? In this comprehensive guide, we’ll provide all the details on Massage Envy’s pay structure so you can determine if it’s the right fit.

If you’re short on time, here’s a quick answer: Massage Envy primarily pays massage therapists an hourly wage. Therapists do not earn commission on services directly. However, therapists may be eligible for commission or bonuses based on certain performance metrics at the discretion of franchise owners.

Massage Envy Pay Structure

When considering a career at Massage Envy, one of the questions that often comes to mind is how the pay structure works. Let’s take a closer look at how Massage Envy compensates their massage therapists.

Hourly Wages

Massage Envy offers massage therapists the option of being paid either on an hourly or commission basis. Many therapists choose the hourly wage option, which provides them with a consistent income regardless of client bookings.

This can be particularly appealing for therapists who are just starting out in their careers or prefer a stable paycheck. However, it’s important to note that the hourly rate may vary depending on factors such as location and experience level.

Performance-Based Bonuses

In addition to hourly wages, Massage Envy also offers performance-based bonuses to their massage therapists. These bonuses are typically tied to specific goals, such as meeting client retention targets or receiving positive customer feedback.

Massage therapists who consistently meet or exceed these goals can earn additional income through these bonuses. This not only serves as a motivation for therapists to provide excellent service but also rewards them for their hard work and dedication.


Like many service-based industries, tips are a common form of additional income for massage therapists at Massage Envy. Clients have the option to leave a gratuity for their therapist, either in cash or through a credit card transaction.

These tips can significantly supplement a therapist’s earnings and are a way for clients to show appreciation for the quality of service provided. It’s worth noting that Massage Envy has specific policies in place regarding tipping, and these policies may vary from location to location.

Hourly Wage Details

Pay Scale

When it comes to Massage Envy, the hourly wage structure is based on a combination of factors. According to their official website, Massage Envy pays their therapists an hourly wage that varies depending on factors such as location, experience, and demand.

This means that therapists can expect a competitive hourly rate that reflects their skills and qualifications.

It’s important to note that the hourly wage at Massage Envy is not fixed and can vary from therapist to therapist. However, it is generally in line with industry standards and offers a fair compensation for the services provided.

Guaranteed Hours

Massage Envy provides therapists with guaranteed hours as part of their employment package. This means that therapists can rely on a certain number of hours each week, ensuring a consistent income. The guaranteed hours can vary depending on the location and demand, but it provides therapists with stability and peace of mind.

Having guaranteed hours is especially beneficial for therapists who are starting their career or looking for a steady income. It allows them to plan their schedule and budget accordingly.

Overtime Pay

Massage Envy also compensates therapists for any overtime hours worked. If a therapist exceeds their regular scheduled hours, they will be paid at a higher rate for those additional hours. This ensures that therapists are fairly compensated for their hard work and dedication.

Overtime pay is an important feature for many therapists, as it rewards them for going above and beyond their regular duties. It also encourages a healthy work-life balance and helps prevent burnout.

Performance Bonuses

Massage Envy offers various performance bonuses to their employees as a way to recognize and reward their hard work. These bonuses are based on different factors such as client requests, product sales, and perfect attendance. Let’s take a closer look at each of these bonuses:

Client Requests

Massage therapists at Massage Envy have the opportunity to earn bonuses based on client requests. When a client specifically requests a certain therapist for their appointment, it’s a testament to the therapist’s skills and customer service.

Massage Envy values client satisfaction, and therapists who consistently receive client requests may be eligible for bonuses or other incentives. This not only serves as motivation for therapists to provide excellent service but also encourages them to build lasting relationships with their clients.

Product Sales

In addition to massage services, Massage Envy also offers a range of products for sale, such as lotions, oils, and aromatherapy items. Massage therapists have the opportunity to earn bonuses based on their ability to upsell these products to clients.

By recommending and selling these products, therapists not only enhance the overall client experience but also contribute to the financial success of the business. Bonuses for product sales provide an incentive for therapists to actively promote and educate clients about the benefits of these products.

Perfect Attendance

Massage Envy recognizes the importance of punctuality and reliability. Therapists who have perfect attendance, meaning they show up for all their scheduled shifts without any absences or tardiness, may be eligible for bonuses or other rewards.

This bonus serves as an acknowledgment of the therapist’s commitment to their job and the value they bring to the team. It also creates a sense of accountability and professionalism among the therapists, ensuring that clients can rely on consistent and uninterrupted service.

It’s important to note that the specific details and eligibility criteria for these performance bonuses may vary depending on the individual Massage Envy location. To get accurate and up-to-date information, it’s best to reach out to your local Massage Envy directly or visit their official website

Tips from Clients

Tip Eligibility:

Many clients wonder whether massage therapists at Massage Envy are eligible to receive tips. The answer is yes, they are. Massage Envy has a tipping policy in place to ensure that therapists have the opportunity to earn additional income for their exceptional service.

Tipping is a common practice in the massage industry and is considered a way to show appreciation for a therapist’s skills and efforts.

Tip Collection Process:

The process for collecting tips at Massage Envy is straightforward and convenient for clients. When it comes to tipping, clients have the option to leave cash or add a tip to their credit card payment. This flexibility allows clients to choose the method that is most convenient for them.

Additionally, Massage Envy provides envelopes at the front desk where clients can place their cash tips, ensuring privacy and ease of collection for both clients and therapists.

It’s important to note that the tips given to massage therapists at Massage Envy are separate from the service fees paid by clients. Tips are considered additional income and are not included in the therapists’ hourly wage or commission.

If you’re unsure about how much to tip your massage therapist, a general guideline is to tip between 15% and 20% of the service price. However, the amount you choose to tip ultimately depends on your satisfaction with the service provided.

If you found the massage to be exceptional and the therapist went above and beyond to meet your needs, consider tipping on the higher end of the spectrum to show your appreciation.

For more information on tipping practices at Massage Envy, you can visit their official website here.

Pros and Cons of Massage Envy Pay


Working at Massage Envy can offer several advantages when it comes to pay. One of the main benefits is the opportunity for a steady income. Unlike other massage therapy jobs where pay may vary based on the number of clients or hours worked, Massage Envy offers a consistent paycheck.

This can provide financial stability and peace of mind for massage therapists.

Additionally, Massage Envy provides a supportive and structured work environment. They handle scheduling, marketing, and other administrative tasks, allowing therapists to focus on their clients and their craft.

This can be especially beneficial for those who prefer to focus on providing excellent massages rather than dealing with the business side of things.

Another advantage of Massage Envy pay is the potential for growth and advancement. With over 1,200 locations nationwide, there are ample opportunities for career development within the company. Massage Envy offers training programs, mentorship options, and even the possibility of becoming a franchise owner.

This can be appealing for therapists who are looking for long-term career prospects.


While there are many positive aspects of Massage Envy pay, there are also some potential downsides to consider. One of the main drawbacks is the hourly wage structure. Some massage therapists prefer to work on a commission basis, as it allows them to potentially earn more money based on the number of clients they see or the services they provide.

With an hourly wage, there may be a limit to how much therapists can earn.

Another disadvantage is the potential for limited flexibility in scheduling. Massage Envy operates on a set schedule, and therapists may be required to work evenings, weekends, or holidays. This lack of flexibility can be challenging for those who have other commitments or prefer a more flexible work schedule.

Lastly, it’s important to note that pay can vary depending on location and experience. While some therapists may earn a competitive wage at Massage Envy, others may feel that their compensation is not commensurate with their skills and experience.

It’s important for therapists to research and compare pay rates in their area before making a decision.


In summary, Massage Envy primarily utilizes an hourly wage pay structure for massage therapists rather than commission on services. Hourly rates can vary based on experience, with opportunities for bonuses and tips on top of guaranteed base pay.

While the model provides stability, it limits earning potential compared to commission-based compensation. Weigh the pros and cons to decide if Massage Envy’s pay structure fits your needs as a therapist.

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