How Does Sedgwick Pay You? A Detailed Guide

If you’ve recently filed a claim with Sedgwick, you may be wondering how and when you’ll receive your payment. Getting paid promptly can help relieve some of the stress during what may already be a difficult time.

If you’re short on time, here’s a quick answer to your question: Sedgwick pays you via check or direct deposit after your claim is approved. Payment time can vary but is typically within 30 days of claim approval.

In this comprehensive guide, we’ll cover everything you need to know about how Sedgwick pays insurance claims, including how to receive direct deposit, key factors that determine payment speed, and what to do if your payment is delayed.

How Sedgwick Issues Payments

Sedgwick is a leading third-party administrator that handles claims and provides various services to companies and individuals. When it comes to issuing payments, Sedgwick offers two primary methods: checks and direct deposit.


One way Sedgwick pays individuals is through traditional paper checks. Once your claim has been processed and approved, Sedgwick will mail you a check for the amount owed. It usually takes a few business days for the check to arrive in your mailbox.

When you receive the check, make sure to endorse it properly by signing the back. You can then deposit or cash the check at your bank or any other financial institution. Keep in mind that processing times may vary depending on your bank’s policies.

Pro tip: If you choose to receive payments via check, consider enrolling in direct deposit to enjoy faster and more convenient payment processing.

Direct Deposit

Direct deposit is a popular and convenient method of receiving payments, and Sedgwick offers this option to its claimants. With direct deposit, your payments are electronically transferred directly into your bank account, eliminating the need for physical checks.

To set up direct deposit with Sedgwick, you will need to provide your bank account information, including your account number and routing number. Once the information is verified, Sedgwick will start depositing your payments directly into your account.

Direct deposit offers several benefits. First, it eliminates the risk of losing or misplacing a physical check. Second, it allows for faster access to your funds, as there is no need to wait for mail delivery or visit a bank to deposit the check.

Lastly, direct deposit is environmentally friendly, as it reduces paper waste.

Did you know? According to a study conducted by the American Payroll Association, nearly 94% of American workers utilize direct deposit for their paychecks.

Whether you choose to receive payments via check or direct deposit, Sedgwick strives to ensure a smooth and efficient payment process. If you have any questions or concerns regarding your payments, it is recommended to reach out to Sedgwick’s customer service for assistance.

What Impacts Your Payment Time

When it comes to getting paid by Sedgwick, there are several factors that can impact the time it takes for you to receive your payment. It’s important to understand these factors so that you can manage your expectations and plan accordingly.

Claim Type

The type of claim you have filed with Sedgwick can have a significant impact on the time it takes for you to receive your payment. Different types of claims may require different levels of investigation or documentation, which can result in varying processing times.

For example, a simple medical claim may be processed more quickly than a complex disability claim that requires additional information and verification.

Claim Approval

The approval of your claim is another factor that can affect your payment time. Once you have submitted your claim to Sedgwick, it will go through a review process to determine if it meets the necessary criteria for approval.

This process can take some time, especially if there are any discrepancies or additional information required. It’s important to provide accurate and complete information when filing your claim to help expedite the approval process.

Holidays and Weekends

The timing of your claim submission and the occurrence of holidays and weekends can also impact your payment time. Sedgwick operates during regular business hours, Monday through Friday. If you submit your claim on a weekend or during a holiday, it may not be processed until the next business day, which can result in a delay in receiving your payment.

Additionally, the processing of claims may be slower during peak holiday seasons when there is a higher volume of claims to be processed.

It’s important to keep these factors in mind when expecting payment from Sedgwick. While the company strives to process claims in a timely manner, there are certain circumstances that can cause delays.

If you have any questions or concerns about your payment, it’s best to reach out to Sedgwick directly for more information.

Getting Paid More Quickly

When it comes to receiving payment from Sedgwick, there are a few steps you can take to ensure a smooth and prompt process. By following these tips, you can expedite your payment and avoid unnecessary delays.

Set Up Direct Deposit

One of the most efficient ways to receive payment from Sedgwick is by setting up direct deposit. By providing your bank account information, Sedgwick can transfer funds directly into your account, eliminating the need for paper checks and potential mailing delays.

Setting up direct deposit is quick and easy, and it ensures that you receive your payment more quickly and securely.

Provide Complete Documentation

Another important factor in getting paid more quickly is to ensure that you provide Sedgwick with complete and accurate documentation. This includes any medical records, invoices, or other supporting documents that are necessary to process your claim.

By providing all the required information upfront, you can help expedite the review and payment process, reducing the chances of any delays or additional requests for documentation.

Follow Up on Your Claim Status

It’s always a good idea to stay informed about the status of your claim. By regularly checking in with Sedgwick or your claims representative, you can ensure that everything is progressing smoothly and address any potential issues promptly.

This proactive approach can help identify and resolve any potential delays in the payment process, ensuring that you receive your payment in a timely manner.

Remember, being proactive and organized is key to getting paid more quickly by Sedgwick. By setting up direct deposit, providing complete documentation, and following up on your claim status, you can streamline the payment process and receive your funds as soon as possible.

What To Do If Your Payment Is Delayed

While Sedgwick strives to process payments in a timely manner, there may be instances where your payment is delayed. Don’t worry, there are steps you can take to address this issue and ensure that you receive your payment as soon as possible.

Contact Your Claims Adjuster

If you haven’t received your payment within the expected timeframe, the first step is to reach out to your claims adjuster. They are your main point of contact throughout the claims process and will be able to provide you with information about the status of your payment.

It’s important to maintain open communication and stay in touch with them regularly to stay updated on any progress.

If you don’t have the contact information for your claims adjuster, you can find it on the Sedgwick website or by calling their customer service hotline. Be sure to have your claim number and any relevant details ready when contacting them to expedite the process.

Submit Missing Documentation

In some cases, payment delays may occur due to missing documentation or incomplete information. To avoid any unnecessary delays, review your claim file and ensure that all necessary documents have been submitted.

If you discover any missing documents, promptly provide them to your claims adjuster to expedite the payment process.

Some common documents that may be required for processing payments include medical records, invoices, and proof of expenses. By ensuring all necessary documentation is complete and accurate, you can help speed up the payment process.

File A Complaint

If you have followed the above steps and your payment is still delayed without a valid reason, you have the option to file a complaint. Sedgwick has a dedicated complaint resolution process in place to address any issues or concerns raised by their customers.

To file a complaint, visit the Sedgwick website and navigate to the “Contact Us” or “Customer Support” section. Here, you will find information on how to submit a complaint and the necessary steps to follow.

Provide all relevant details, including your claim number, the reason for the complaint, and any supporting documentation.

Sedgwick takes customer satisfaction seriously and strives to resolve complaints in a timely manner. They will investigate the issue and work towards a resolution that satisfies both parties.

Remember, payment delays can be frustrating, but by following these steps and maintaining open communication with your claims adjuster, you can help ensure that your payment is processed as quickly as possible.


Understanding the payment process can help ease frustration with Sedgwick claims. The company issues checks or direct deposits following claim approval, with payment time varying based on claim type and other factors.

Setting up direct deposit, providing complete documentation, and following up on your claim can help expedite payment. If you encounter delays, reach out to your claims adjuster or file a complaint. With the right information, you can ensure prompt payment from Sedgwick.

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