How To Cancel Chase Quickpay In 2023 – A Step-By-Step Guide

Chase QuickPay is a convenient person-to-person payment service offered by Chase bank that allows account holders to easily send and receive money from others. However, there are times when you may want to cancel your Chase QuickPay service, whether you no longer use it, have concerns about security, or simply want to cut down on linked accounts.

If you need to cancel Chase QuickPay quickly, you can do so by logging into your Chase account online or via the mobile app, accessing the QuickPay menu, and selecting the option to disable the service. Read on for detailed steps on canceling QuickPay via the Chase website or mobile app.

Understanding Chase QuickPay

Chase QuickPay is a popular digital payment service offered by JPMorgan Chase Bank. It allows users to send and receive money quickly and securely, right from their mobile devices or computers. With Chase QuickPay, you can easily split bills, pay friends or family, and even make payments to businesses.

What is Chase QuickPay?

Chase QuickPay is a peer-to-peer payment service that allows you to send and receive money using your Chase Bank account. It is a convenient and secure method to transfer funds to friends, family, or anyone else who has a Chase account.

With just a few taps on your smartphone, you can settle a debt or split expenses without the hassle of cash or checks.

Key Features of Chase QuickPay

Chase QuickPay offers several features that make it an attractive payment option:

  • Easy and Convenient: With Chase QuickPay, you can make payments anytime, anywhere, as long as you have an internet connection. It eliminates the need for physical cash or checks, making transactions faster and more convenient.
  • Security: Chase QuickPay uses advanced encryption and security measures to protect your financial information. Your transactions are monitored for any suspicious activity, ensuring peace of mind.
  • Splitting Bills: One of the standout features of Chase QuickPay is the ability to split bills. Whether you’re splitting dinner with friends or sharing rent with roommates, you can easily divide the expenses and send payment requests to everyone involved.
  • Integration with Chase Mobile App: Chase QuickPay seamlessly integrates with the Chase Mobile App, allowing you to manage your payments and track your transaction history in one place.

Reasons to Cancel Chase QuickPay

While Chase QuickPay offers many benefits, there may be situations where you might consider canceling the service:

  • Changing Payment Preferences: You may find alternative payment services that better suit your needs or offer additional features. It’s always good to explore different options and choose the one that aligns with your preferences.
  • Security Concerns: If you have any concerns about the security of your Chase QuickPay account or suspect any unauthorized activity, it’s advisable to cancel the service and contact Chase Bank immediately to resolve the issue.
  • Switching Banks: If you decide to switch to a different bank, you may no longer need Chase QuickPay. In such cases, canceling the service would be a logical step.

Remember, canceling Chase QuickPay is a straightforward process, and if you ever change your mind, you can always reactivate your account. For more information on canceling Chase QuickPay, you can visit the official Chase Bank website here.

Canceling Chase QuickPay via Website

Step 1: Log into Your Chase Account

The first step to canceling Chase QuickPay is to log into your Chase account. Open your preferred web browser and visit the Chase website. From there, enter your username and password to access your account.

Step 2: Access the QuickPay Menu

Once you are logged in, navigate to the QuickPay menu. This can usually be found under the “Payments & Transfers” or “Send Money” section of the website. Click on the QuickPay option to proceed.

Step 3: Select Disable QuickPay

Within the QuickPay menu, you will see various settings and options related to your QuickPay account. Look for the option to disable or cancel QuickPay and click on it. This will initiate the cancellation process.

Step 4: Confirm Cancellation

After selecting the disable or cancel option, you will be prompted to confirm your decision. Review the information provided and make sure you understand the consequences of canceling QuickPay. If you are certain, click on the confirmation button to proceed with the cancellation.

Troubleshooting Tips for Web Cancellation

If you encounter any issues while canceling Chase QuickPay via the website, here are a few troubleshooting tips:

  • Ensure that you have a stable internet connection to prevent any disruptions during the cancellation process.
  • Clear your browser cache and cookies to remove any temporary data that may be causing conflicts.
  • If the cancel option is not available or not working, contact Chase customer support for assistance.

Remember, it’s always a good idea to double-check your account settings and ensure that your QuickPay cancellation has been successfully processed. Additionally, keep in mind that this guide is based on the current information available as of 2023, and Chase’s website interface may have changed.

For the most up-to-date instructions, refer to the official Chase website or contact their customer support.

Canceling via Chase Mobile App

Step 1: Open Chase Mobile App and Log In

To cancel your Chase QuickPay using the Chase Mobile App, the first step is to open the app on your mobile device. If you don’t have the app already, you can download it from the App Store or Google Play. Once you have the app, log in using your Chase credentials.

Step 2: Tap on Menu and Select QuickPay

After logging in, tap on the menu icon located at the top left corner of the app. From the menu, select QuickPay. This will take you to the QuickPay section of the app where you can manage your QuickPay settings.

Step 3: Tap on Settings

In the QuickPay section, you will see various options. Tap on the Settings option, which is usually represented by a gear or cog icon. This will open up the settings page where you can make changes to your QuickPay settings.

Step 4: Select Disable QuickPay

On the settings page, look for the option to disable QuickPay. This option may be labeled as “Disable QuickPay” or something similar. Tap on this option to proceed with canceling your QuickPay.

Step 5: Confirm Cancellation

After selecting the disable option, you will be asked to confirm your cancellation. Read through the confirmation message carefully and make sure you understand the consequences of canceling QuickPay. If you are sure about canceling, tap on the confirmation button to finalize the cancellation process.

Troubleshooting for Mobile App Cancellation

If you encounter any issues while trying to cancel QuickPay using the Chase Mobile App, you can try the following troubleshooting steps:

  • Make sure you have the latest version of the Chase Mobile App installed on your device.
  • Check your internet connection to ensure it is stable.
  • If the app is not responding or crashing, try closing and reopening it.
  • If the issue persists, you can contact Chase customer support for further assistance.

For more detailed instructions and troubleshooting, you can visit the official Chase website at

What Happens After Cancelling QuickPay

Once you have cancelled your Chase QuickPay account, there are a few things that you should be aware of. Here are some key points to keep in mind:

QuickPay Balance

If you have any remaining balance in your QuickPay account at the time of cancellation, it will be transferred back to your linked bank account. The process may take a few business days, so be patient.

Keep in mind that any pending transactions or payments will still be processed, even after cancellation.

Linked Accounts

Cancelling your QuickPay account does not affect your linked bank account or credit card. You can still use them for other banking transactions as usual. However, it is important to note that if you have set up recurring payments or transfers through QuickPay, those will need to be manually cancelled or transferred to another payment method.

Alternatives to QuickPay

If you find yourself needing an alternative to Chase QuickPay, there are several options available. One popular alternative is Venmo, which allows you to send and receive money easily from your phone. Another option is Zelle, a digital payment platform that is widely accepted by major banks.

PayPal is also a widely-used platform for peer-to-peer payments.

It’s important to research and compare different platforms to find the one that best suits your needs. Consider factors such as fees, ease of use, and availability in your area. Additionally, be sure to review the security measures and privacy policies of any platform you choose to use.

For more information on alternative payment platforms, you can visit,, and

Remember, cancelling your QuickPay account does not mean you have to give up on convenient peer-to-peer payments. Explore the options available and find the one that works best for you!

Reactivating QuickPay Later On

Via Website

If you’ve previously canceled your Chase QuickPay account but now want to reactivate it, the process is straightforward. To reactivate QuickPay via the Chase website, simply follow these steps:

  1. Log in to your Chase online banking account using your username and password.
  2. Once logged in, navigate to the QuickPay section of the website.
  3. Click on the “Reactivate QuickPay” button or option.
  4. Follow the on-screen instructions to confirm your reactivation.

By following these steps, you’ll be able to reactivate your QuickPay account and resume using it for convenient and secure money transfers.

Via Mobile App

If you prefer to reactivate QuickPay using the Chase mobile app, you can do so with just a few taps on your smartphone. Here’s how:

  1. Open the Chase mobile app on your device and log in with your credentials.
  2. Navigate to the QuickPay section, usually found under the “Payments” or “Transfers” tab.
  3. Look for the option to reactivate QuickPay and tap on it.
  4. Follow the prompts provided on the screen to complete the reactivation process.

Just like that, you’ll have successfully reactivated your QuickPay account, giving you access to its convenient money transfer features on your mobile device.

Remember, if you encounter any difficulties during the reactivation process, you can always reach out to Chase customer support for assistance. Their knowledgeable team is available to help you get your QuickPay account back up and running smoothly.

For more detailed information on reactivating QuickPay, you can visit the official Chase website at


Chase QuickPay is easy to set up, but also simple to cancel when needed. By logging into your Chase account online or in the mobile app, navigating to the QuickPay menu, and selecting disable, you can quickly shut down the P2P payment service.

Just be aware that any pending transfers may still process after cancellation.

With a few clicks and taps, you can take control over your Chase QuickPay service. Take the time to periodically evaluate whether you still need the convenience of QuickPay or if disabling it makes sense for account security and consolidation.

Chase also offers alternative services like Zelle if you decide you want P2P payments again later on.

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