Is Dji Care Refresh Worth It? A Detailed Breakdown Of The Pros And Cons

DJI makes some of the world’s most popular consumer drones like the Mavic, Phantom and Spark models. But flying an expensive piece of tech comes with risks – crashes happen, even to the most experienced pilots.

If you’re short on time, here’s a quick answer: DJI Care Refresh is definitely worth purchasing for most drone pilots, especially beginners. It provides replacement drone coverage at a reduced cost if you damage your drone, offering valuable peace of mind.

In this comprehensive guide, we’ll dive into what exactly DJI Care Refresh covers, its costs, limitations, and whether the protection plan is ultimately worth it for the average hobbyist drone pilot.

What Does DJI Care Refresh Cover?

When considering whether DJI Care Refresh is worth it, it’s important to understand what exactly it covers. DJI Care Refresh is a comprehensive protection plan offered by DJI, the leading drone manufacturer.

It provides coverage for accidental damage to your drone, allowing you to fly with peace of mind. Here are some key aspects of what DJI Care Refresh covers:

Reduced-Cost Drone Replacement

One of the main benefits of DJI Care Refresh is the reduced-cost drone replacement it offers. If your drone is damaged beyond repair due to an accident, DJI will replace it with a new or equivalent model at a significantly discounted price.

This can be a lifesaver, especially if you’ve invested a substantial amount of money in your drone. Instead of having to bear the full cost of purchasing a new drone, DJI Care Refresh allows you to get back in the air quickly and at a fraction of the price.

Multiple Claims Allowed

Another advantage of DJI Care Refresh is that it allows for multiple claims. This means that if you accidentally damage your drone more than once during the coverage period, you can still take advantage of the reduced-cost drone replacement.

This is particularly beneficial for those who frequently fly their drones in challenging environments or engage in high-risk activities. With DJI Care Refresh, you don’t have to worry about being left without a drone if accidents happen repeatedly.

In addition to these two main features, DJI Care Refresh also covers other aspects such as water damage, signal interference, and flyaway incidents. It’s important to read the terms and conditions of DJI Care Refresh to fully understand what is covered and any limitations that may apply.

Pros of DJI Care Refresh

Saves You Money in the Event of a Crash

One of the major advantages of DJI Care Refresh is that it can save you a significant amount of money in the unfortunate event of a crash. Let’s face it, accidents happen, and drones are not immune to mishaps.

With DJI Care Refresh, you can have peace of mind knowing that you won’t have to bear the full financial burden of repairs or replacements.

Under the DJI Care Refresh program, you only need to pay a small service fee when requesting a replacement for your damaged drone. This fee is much lower compared to the cost of buying a brand new drone.

Additionally, DJI Care Refresh offers up to two replacement units within the coverage period, ensuring that you can quickly get back in the air without breaking the bank.

Statistical data: According to DJI’s website, over 80% of customers who purchased DJI Care Refresh have made use of it at least once. This statistic highlights the real-world value that DJI Care Refresh brings to drone owners.

Provides Peace of Mind

Another significant benefit of DJI Care Refresh is the peace of mind it provides. Drones are valuable investments, and the fear of damaging or losing them can often overshadow the joy of flying. With DJI Care Refresh, you can fly with confidence, knowing that you have coverage for accidental damage.

Knowing that you have a support system in place can alleviate the stress and anxiety associated with flying drones. Instead of constantly worrying about potential crashes, you can focus on capturing breathtaking aerial footage and exploring new creative possibilities.

Customer testimonials: Many DJI Care Refresh users have expressed their appreciation for the program’s peace of mind factor. They have shared stories of how DJI Care Refresh allowed them to fly with more confidence and take their drone photography to new heights.

Cons and Limitations of DJI Care Refresh

Added Upfront Cost

One of the main drawbacks of DJI Care Refresh is the added upfront cost. When purchasing this extended warranty and accident protection plan, you will need to pay an additional fee on top of the price of your DJI drone.

For some users, this extra cost may be a deterrent, especially if they are already on a tight budget.

However, it’s important to consider the potential costs of not having DJI Care Refresh. Repairing or replacing a damaged drone can be quite expensive, and in some cases, it may even cost more than the initial investment in the warranty itself.

So, while the upfront cost may seem high, it can save you money in the long run if an accident were to occur.

Exclusions Apply

Another limitation of DJI Care Refresh is that there are certain exclusions and limitations to the coverage it provides. It’s crucial to read the fine print and understand what is and isn’t covered by the warranty before making a purchase.

For example, DJI Care Refresh does not cover intentional damage, loss, or theft of your drone. It also doesn’t cover damage caused by unauthorized repairs or modifications, or damage resulting from normal wear and tear.

Additionally, there may be limitations on the number of times you can claim for repairs or replacements within a specific time period.

It’s essential to be aware of these exclusions and limitations to avoid any misunderstandings or disappointments down the line. Despite the comprehensive coverage it offers, DJI Care Refresh may not cover every possible scenario, and users need to be mindful of this when deciding whether or not to purchase it.

Who Should Buy DJI Care Refresh?

When considering whether to purchase DJI Care Refresh, it is important to identify who would benefit the most from this service. While it may not be necessary for all drone users, there are certain groups of individuals who should seriously consider investing in DJI Care Refresh.

Beginner Fliers

For those who are new to flying drones, DJI Care Refresh can be a valuable safety net. Let’s face it, accidents can happen, especially when you’re still learning the ropes. DJI Care Refresh provides coverage for accidental damage, giving beginners peace of mind knowing that their investment is protected.

Whether it’s a minor crash or a more serious mishap, DJI Care Refresh ensures that you won’t have to bear the full financial burden of repairs or replacement.

Additionally, DJI Care Refresh offers a replacement service, meaning that if your drone is damaged beyond repair, they will provide you with a replacement unit. This can be extremely beneficial for novice fliers who may not have the technical expertise to repair their drone themselves.

Pilots Flying in Risky Locations

Another group of drone users who would greatly benefit from DJI Care Refresh are those who frequently fly in risky locations. This could include areas with dense trees, near bodies of water, or in crowded urban environments.

In these situations, the likelihood of accidents or collisions is higher, making DJI Care Refresh an essential investment.

By having DJI Care Refresh, pilots can fly with confidence, knowing that they are covered in case of any unexpected mishaps. This allows them to focus on capturing amazing aerial footage without constantly worrying about potential damages or costly repairs.

Ultimately, whether you should buy DJI Care Refresh depends on your individual circumstances and risk tolerance. If you are a beginner flier or frequently fly in risky locations, the benefits of DJI Care Refresh outweigh the cost.

However, if you are a more experienced pilot who rarely encounters accidents or flies in low-risk areas, you may not find it necessary to invest in this service.

Tips for Making the Most of DJI Care Refresh

Buy it When You Purchase Your Drone

One of the best tips for making the most of DJI Care Refresh is to purchase it at the same time you buy your drone. DJI Care Refresh offers coverage for a specific period of time, typically one or two years, and it is most beneficial when you have it from the very beginning.

By purchasing DJI Care Refresh together with your drone, you can ensure that you are covered for any accidental damage or hardware issues that may occur during the initial period of drone ownership.

Take Advantage of the Free Repairs

DJI Care Refresh not only provides coverage for accidental damage, but it also includes free repairs. This means that if your drone gets damaged and is eligible for repair under the DJI Care Refresh plan, you can get it fixed without any additional cost.

Taking advantage of the free repairs can save you a significant amount of money, especially if your drone requires major repairs or replacement of expensive components.

When you need to make use of the DJI Care Refresh free repair service, it is important to follow the instructions provided by DJI. This typically involves contacting their customer support, providing the necessary information and documentation, and shipping the drone to their designated repair center.

By following these steps, you can ensure a smooth and hassle-free repair process.

Furthermore, it is worth noting that DJI Care Refresh offers a replacement option for certain drone models. If your drone cannot be repaired, DJI may provide you with a replacement unit. This can be a great benefit, as it allows you to quickly get back to flying and capturing stunning aerial footage.

It is important to keep in mind that DJI Care Refresh has certain limitations and exclusions. For example, intentional damage or loss of the drone is not covered. Additionally, there may be a deductible fee for each repair or replacement.

It is recommended to carefully read the terms and conditions of DJI Care Refresh to fully understand the coverage and limitations.


DJI Care Refresh takes away some of the financial risks and worries that come with flying an expensive drone. For most pilots, especially beginners, it is worth investing in for the peace of mind alone.

While it does come at an added cost, the savings if you ever need to replace your drone make it a valuable protection plan. Just be sure to read the fine print carefully so you know what is and isn’t covered.

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