With the rise of online shopping, Walmart has created the Online Order Filler Team Associate role to help fulfill a high volume of online orders accurately and efficiently. If you’re considering applying for this position at Walmart, here are the key details on the job duties, requirements, pay rate, and more.
In short, the Online Order Filler Team Associate is responsible for accurately filling online grocery orders in stores and preparing them for pickup by customers. It’s an active, fast-paced role with set productivity targets. Pay starts around $13 per hour on average.
Online Order Filler Team Associate Job Duties and Responsibilities
Picking and packing online orders
As an online order filler team associate at Walmart, one of your primary responsibilities is to pick and pack online orders accurately and efficiently. This involves locating the items listed on the order sheet, gathering them from the shelves, and carefully packaging them to ensure safe delivery to the customer.
You will need to navigate the store efficiently and use handheld devices to scan the items and update the inventory system.
Checking order accuracy
Ensuring order accuracy is crucial in providing a positive customer experience. As an online order filler team associate, you will be responsible for double-checking the items picked for each order to ensure that they match the customer’s request.
This attention to detail is essential in avoiding order mistakes and ensuring customer satisfaction.
Following food safety procedures
If you are working in the grocery department as an online order filler team associate, you will also need to adhere to strict food safety procedures. This includes handling perishable items correctly, maintaining proper temperature control, and following sanitation guidelines to prevent cross-contamination.
Walmart has rigorous food safety protocols in place to ensure the highest quality and safety standards.
Maintaining productivity rates
As a member of the online order filling team, it is important to maintain productivity rates to meet the demands of online customers. This involves working efficiently, prioritizing tasks, and meeting daily quotas.
Walmart provides training and support to help you maximize your productivity while ensuring accuracy and quality in your work.
Providing excellent customer service
Customer service is a top priority at Walmart, and as an online order filler team associate, you play a crucial role in delivering excellent service to customers. This includes being friendly, helpful, and responsive to customer inquiries or issues.
You may be required to communicate with customers regarding order substitutions, availability, or delivery updates. Your ability to provide exceptional customer service will contribute to the overall shopping experience for Walmart’s online customers.
Skills and Qualifications Needed
Proficiency working on computers/handheld devices
In order to excel as an Online Order Filler Team Associate at Walmart Pay, one must possess a high level of proficiency in working with computers and handheld devices. This role requires utilizing various software programs and technology to fulfill customer orders accurately and efficiently.
Familiarity with inventory management systems and the ability to navigate through different applications are essential skills for this position.
Ability to stand for extended periods
Another important qualification for an Online Order Filler Team Associate is the ability to stand for extended periods of time. As this role involves picking and packing items in a warehouse or fulfillment center, it requires individuals who can withstand physical demands.
Being able to stay on your feet and maintain productivity throughout the day is crucial to ensuring that customer orders are fulfilled in a timely manner.
Ability to lift up to 50 lbs
The role of an Online Order Filler Team Associate also requires individuals to have the physical strength to lift and carry packages weighing up to 50 lbs. This involves safely and efficiently moving merchandise throughout the fulfillment center.
Having the ability to lift heavy items is essential to successfully completing the tasks associated with this position.
Strong attention to detail
Attention to detail is a key skill needed for an Online Order Filler Team Associate. In this role, it is crucial to accurately pick and pack the correct items for each customer order. Paying close attention to product details, such as size, color, and quantity, will help ensure customer satisfaction.
Additionally, being detail-oriented helps prevent errors and reduces the chances of misplacing items during the fulfillment process.
Customer service skills
While working as an Online Order Filler Team Associate, individuals must possess excellent customer service skills. This includes being friendly, approachable, and helpful when interacting with customers or colleagues.
Effective communication skills are important for answering questions, resolving issues, and providing a positive shopping experience for Walmart Pay customers.
Ability to work at a fast pace
Working at a fast pace is essential for an Online Order Filler Team Associate at Walmart Pay. With the goal of fulfilling customer orders quickly and accurately, individuals in this role must be able to work efficiently and effectively.
This includes meeting productivity targets, managing time effectively, and adapting to changing priorities. The ability to work at a fast pace is crucial to meet the demands of a high-volume online order fulfillment operation.
Online Order Filler Team Associate Pay and Benefits
Average hourly pay of $13/hour
As an Online Order Filler Team Associate at Walmart, you can expect a competitive hourly pay rate. On average, Online Order Fillers receive a starting pay of $13 per hour. This rate may vary based on factors such as location and experience.
It is important to note that Walmart is committed to providing fair and competitive compensation to its associates, ensuring that their hard work and dedication are recognized and rewarded.
Opportunities for pay raises based on performance
Walmart values the contributions and achievements of its associates and offers opportunities for pay raises based on performance. As an Online Order Filler Team Associate, you have the chance to increase your hourly pay through merit-based evaluations.
By consistently demonstrating exceptional work ethic, efficiency, and accuracy in fulfilling online orders, you can earn raises that reflect your dedication and commitment to your role.
Access to health benefits if full-time
Full-time Online Order Filler Team Associates at Walmart are eligible for comprehensive health benefits. These benefits include medical, dental, and vision coverage, ensuring that you have access to the necessary healthcare services to support your well-being.
Walmart understands the importance of providing associates with comprehensive healthcare benefits, enabling them to take care of themselves and their families.
Employee discounts on Walmart merchandise
As a Walmart Online Order Filler Team Associate, you can enjoy the perk of employee discounts on Walmart merchandise. This means that you can save money on a wide range of products, from groceries to electronics, clothing, and more.
Walmart recognizes the importance of rewarding its associates and providing them with opportunities to enjoy the products and services available at their store at discounted prices.
401(k) retirement plan with match after one year of service
Walmart offers its Online Order Filler Team Associates a 401(k) retirement plan with a match after one year of service. This means that after completing one year of employment, Walmart will contribute a certain percentage to your retirement savings, matching your contributions up to a certain limit.
This benefit provides financial security and helps you plan for your future, ensuring that you have a comfortable retirement.
Working as an Online Order Filler Team Associate at Walmart Pay provides numerous opportunities for career growth and advancement. Employees who demonstrate exceptional performance and dedication can explore various paths within the company.
Promotion to Online Grocery Department Manager
One of the key advancement opportunities for Online Order Filler Team Associates is the chance to become an Online Grocery Department Manager. This role involves overseeing the operations of the online grocery department, managing a team of associates, and ensuring efficient order fulfillment and customer satisfaction.
The promotion to this position not only comes with increased responsibilities but also offers higher pay and benefits.
Move to other departments like cashiering, stocking, etc.
Online Order Filler Team Associates also have the option to transition into other departments within Walmart. This can include roles such as cashiering, stocking, or even customer service. By gaining experience in different areas of the store, employees can broaden their skill set and diversify their knowledge, making them more valuable assets to the company.
Opportunities to advance to salaried management positions
For those who aspire to climb the corporate ladder, Walmart Pay provides opportunities to advance to salaried management positions. With hard work, dedication, and a proven track record, Online Order Filler Team Associates can work their way up to positions such as Assistant Store Manager or even Store Manager.
These roles come with increased responsibilities, higher salaries, and the chance to make a significant impact on the overall store operations.
It is important to note that the specific advancement opportunities may vary depending on the location and the needs of the store. However, Walmart Pay is known for its emphasis on promoting from within and providing employees with a clear path for growth and development.
For more information on career advancement opportunities at Walmart, you can visit their official website https://careers.walmart.com/. Here, you can explore the various positions available, learn about the company’s commitment to employee development, and even apply for open positions.
The Online Order Filler Team Associate role is a good fit for those who enjoy active, detail-oriented work and provide great customer service. It’s an opportunity to gain skills in online order fulfillment with a major retailer.
While the starting pay is just around $13/hour, there are opportunities to move up over time at Walmart. If you think you’d thrive in the fast-paced environment, consider applying to be an Online Order Filler Team Associate today!